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Delivery Policy

At Ag Couture, we are dedicated to providing a seamless and reliable delivery service to our valued customers. Our Delivery Policy outlines important information regarding the shipping and delivery process. Please read this policy carefully to ensure a smooth and satisfactory shopping experience.

  1. Shipping Locations:
    We offer shipping services to all counties. No matter where you are located, we will deliver your order to your desired destination within your county.
  2. Shipping Methods:
    We partner with reputable shipping carriers to ensure prompt and secure delivery of your orders. The shipping method may vary depending on the destination and availability of services. We strive to provide the best shipping options to meet your needs.
  3. Order Processing Time:
    3.1 Order Verification: After you place an order, our team will verify the details and process your order. This verification process ensures the accuracy and security of each transaction.
    3.2 Order Packaging: Once your order is verified, we carefully package the items to ensure they reach you in perfect condition.
  4. Delivery Time:
    4.1 Estimated Delivery Time: The estimated delivery time will depend on your shipping location and the shipping method chosen. During the checkout process.
    4.2 Order Tracking: For your convenience, we provide order tracking information. Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to monitor the progress of your delivery.
  5. Delivery Charges:
    5.1 Shipping Charges: For orders below the minimum free shipping threshold, shipping charges will apply. The exact shipping cost will be calculated based on the weight, dimensions, and shipping destination of your order.
  6. Delivery Process:
    6.1 Delivery Attempts: Our shipping partners will attempt to deliver your order to the provided shipping address. If delivery is unsuccessful due to unavailability or any other reason, they will make subsequent delivery attempts or leave a notification for you to arrange for pickup.
    6.2 Delivery Notifications: We will send you regular updates regarding the status of your delivery. Please ensure that your contact information is accurate and up to date to receive timely notifications.
    6.3 Authorized Recipient: To ensure the security of your order, our shipping partners may require a signature from an authorized recipient at the delivery address. Please ensure someone is available to receive the package during the expected delivery time.
  7. Delivery Issues and Support:
    7.1 Damaged or Missing Items: In the rare event that your order arrives damaged or is missing items, please contact our customer support team immediately. We will investigate the issue and provide a suitable resolution.
    7.2 Address Changes: If you need to change the shipping address after placing an order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request, but changes may not be possible once the order is shipped.

We strive to meet and exceed your expectations when it comes to delivery services. However, please note that unforeseen circumstances, such as extreme weather conditions or natural disasters, may cause delays beyond our control. We appreciate your understanding and cooperation in such situations.

If you have any questions or require further assistance regarding our Delivery Policy, please don’t hesitate to reach out to our customer support team. We are here to help you have a seamless and enjoyable shopping experience at Ag Couture.

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