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Privacy Policy

Welcome to the Privacy Policy page of AG Couture. This document outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. Protecting your privacy is of utmost importance to us, and we are committed to maintaining the confidentiality and security of the information you provide to us. Please take a moment to familiarize yourself with our practices.

  1. Information We Collect

1.1 Personal Information: When you use our website or interact with our services, we may collect personal information such as your name, email address, postal address, phone number, and payment details. We only collect this information when you provide it voluntarily or as required to fulfil a transaction or provide a service.

1.2 Non-Personal Information: We also gather non-personal information automatically, including your IP address, browser type, device information, operating system, and browsing behaviour. This information is collected through cookies, web beacons, and similar technologies to improve your browsing experience and analyze trends.

  1. Use of Information

2.1 Personal Information: We may use the personal information we collect to:

  • Process and fulfil your orders and requests
  • Provide customer support and respond to inquiries
  • Communicate with you about our products, services, and promotions
  • Customize and personalize your experience on our website
  • Improve our products, services, and website functionality
  • Prevent fraudulent or illegal activities
  • Comply with applicable laws and regulations

2.2 Non-Personal Information: Non-personal information is primarily used to analyze trends, administer our website, track user movements, and gather demographic information for internal purposes. This information helps us understand how our website is being used and how we can enhance user experience.

  1. Sharing of Information

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as shipping companies, payment processors, and marketing agencies. These providers are contractually obligated to handle your information securely and confidentially and are prohibited from using your data for any other purposes.

3.2 Legal Requirements: We may disclose your information if required by law, legal process, or governmental request, or to protect our rights, privacy, safety, or property, as permitted by applicable laws.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

  1. Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Your Choices

5.1 Opt-Out: You have the right to opt out of receiving promotional communications from us by following the instructions provided in the communication or contacting us directly. Please note that even if you opt-out, you may still receive transactional or administrative emails regarding your orders or account.

5.2 Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit certain functionalities of our website.

  1. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe that we may have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.

  1. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy.

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